Mr. Transmission

Jonathan Mittleider 3 months ago

I was looking to get my transmission fluid replaced on my Ford Mustang GT (with a manual transmission). Based on my research of several different Mustang forum threads, I settled on replacing the OEM Ford fluid with Motul Multi DCTF. Based on Mr. Transmission's great Google reviews, I elected to have them handle this service. However, despite my calling ahead as well as mentioning this request the morning of when I dropped off my car (i.e. that I wanted to have the transmission fluid in the car replaced with Motul Multi DCTF), the invoice I received stated that OEM Ford fluid had been installed. Prior to paying at the counter, I asked the service advisor about this and he said it was essentially the same, so I paid and left. However, something about this situation felt "off", and so the next day, I called back and asked for the specific fluid that was installed. The service advisor told me that they had put in Redline transmission fluid because (and I quote) "that's what I (the service advisor) like[s]". Based on my research, Redline is fine in warm weather for my Mustang, but it is not recommended for my car in colder temperatures (i.e. during Georgia's winter months). Thus, sin

L Rodrigues 5 months ago

Able to diagnose the issue with my vehicle and provided an honest response. Although the final work done was not to the transmission, they were able to fix the other issues that impacted the transmission performance. Very friendly and offered a free service to pick me up when the work was done the next morning.

J M 5 months ago

I had a great experience with Mr. Transmission. From the start, they were respectful, honest, and kept me informed every step of the way. The work was done in a timely manner, and it was clear they didn’t take any shortcuts when it came to fixing my transmission. Brian, the owner, and his team are truly stand-up guys who take pride in what they do. It’s not always easy to find a shop you can fully trust, but I feel confident bringing my vehicle here. They did an excellent job, and I’ll definitely be bringing all of my family’s cars to them in the future. I wouldn’t trust anyone else to work on my car.

Andres Garcia 6 months ago

As a small business owner I rely on my truck to get to and from job site to job site. Naturally when my transmission went down I panicked! I spoke to David and his team over at Mr. Transmission and they assured me they would find me a solution. Not only did they get me diagnosed and give me a reasonable quote to get me back on the road but they also made sure I was happy with their service and called me to make sure I was. Throughout the process of replacing my transmission they were communicative, amicable, kind, and reassuring. They got me back in the road within 10 days and I was back to work in no time. Thank you to the whole staff there! If you’re having transmission issues or any other type of concerns bring your car here. They are honest and will work with you to find a solution! They also have a great warranty and will stand behind it. Thanks again!

Oscar Jackson 8 months ago

Best shop in town hands down! I needed a new transmission and spoke with Sherry who was super nice and very helpful. She explained the process, listened to my concerns and followed up with me step by step, always answers the phones! But the MVP agora to Brian! Great guy and even greater mechanic! He quickly accessed my situation, got a great price and had me up and running in no time!! He even found other things that may have needed attention and was able to give me a quote and fixed that as well! My vehicle needed a special cleaning due to mold and Brian was able to on the spot recommend places to help me with that! This shop is loaded with experienced, GENUINE, smart professionals! The reviews are real, NO shady backyard mechanics here! I’m recommending all of my friends and colleagues! Well done guys!